Abu Dhabi government portal

When developing its new portal, the Abu Dhabi government wanted to ensure that the service was world-class and truly focused on the needs of citizens.

The CS Transform team helped the government deliver this vision by:

Best practice review:

• Analysis of content, features and services across 6 government portals, including the national portals of Canada, UK, USA, and Hong Kong, plus city portals of Brisbane and Vancouver

Strategy development:

• Recommendations on business model for portal

• Development of take-up forecasts for the portal

• Target service portfolio: used CS Transform Portfolio

• Selection Methodology to recommend online service priorities

Implementation:

• Design of Information Architecture for the portal

The portal is at www.abudhabi.ae